Policy

PAYMENT
We accept cash, all cards except American Express, and Apple Pay as a tender for all services and products.

There are 2 ways to purchase a gift card:

  1. Walk into the shop to purchase a physical gift card
  2. Zelle us the gift card amount you would like and we will send you the e-card number via text or email.

🌿 SALON SERVICE POLICY

At Organic Nail Bar, our policy is designed to protect your rights and ensure your complete satisfaction with every service.

(This policy does not affect your rights under the Consumer Rights Act 2015.)

 

🧖‍♀️ To Help Us Serve You Best

Please help us maintain quality and efficiency by:

  • Informing our staff of any allergies or sensitivities before your service.
  • Providing feedback during your service so we can make adjustments immediately.
  • Notifying the staff or salon manager right away if you have any concerns about your service or experience.
  • Informing us immediately if you notice any infection, irritation, or abnormal reaction after your service.
  • Remember: Nails are jewels, not tools. Treat them kindly to keep them beautiful longer.

💅 Service Guarantee

  • Enhancements and Gel Polish Manicures are guaranteed for 7 days after your appointment.
  • If you experience any lifting, chipping, or loss within 48 hours, please contact us for a free repair appointment.
  • Repairs requested after 7 days, or due to breakage, tears, or accidents, will incur a repair fee.
  • Traditional polish services are not guaranteed.
  • Our tools and equipment are thoroughly disinfected and sanitized before every service.

⏰ Appointment & No-Show Policy

We respect our technicians’ time.

  • Clients who do not show up for an appointment may be charged a $50 no-show fee before rescheduling.
  • Please arrive on time to ensure you receive your full service.

💳 Refund Policy

  • No cash refunds are given once you have left the salon.
  • Leaving the salon signifies that you are satisfied with your service.
  • If you are not happy, please let us know before payment so we can adjust or remove the product to your satisfaction.
  • Refunds are not issued for change of mind after services are completed.

At Organic Nail Bar, we stand by our work and your satisfaction is our priority.
Your comfort, safety, and relaxation mean everything to us.

Thank you for allowing us to take care of you 💚— Organic Nail Bar Management

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